Privacy Policy
This page explains what information this website collects, how we use it, and the choices you have.
Mon–Fri 8 AM–5 PM · Sat–Sun closed
Who we are
This website is run by Palisade Rugs and Carpet Steamer LLC, a family-owned carpet, rug and upholstery cleaning business at 315 Route 210, Stony Pt, NY 10980. You can reach us at (845) 209-2905.
In this policy, "we," "us" and "our" mean Palisade Rugs and Carpet Steamer LLC. By using this website you agree to the practices described here. If you do not agree, please do not use the site.
Information we collect
Information you give us: When you fill out a form, book online, call or text us, you may share your name, phone number, email address, home or business address, and details about the carpet, rug or furniture you want cleaned. We only receive what you choose to send.
Information collected automatically: When you visit the site, we may collect technical details such as your browser type, device type, the pages you view, how long you stay, and how you move around the page. This is described in more detail below.
Analytics and session recording
This site uses analytics and session recording provided by PostHog. These tools help us see how visitors use our pages, for example which sections are read, where people click, and where a page may be confusing, so we can make the site easier to use.
Session recording may capture things like mouse movement, clicks and scrolling. Anything you type into a form on this site is masked, so the text you enter is not visible in the recordings.
This site may use cookies or similar browser storage so these tools can recognize a returning visit. You can clear or block cookies in your browser settings. Doing so will not stop you from reading the site or contacting us.
How we use your information
We use the information you send us to reply to your questions, schedule and carry out cleaning appointments, and follow up about the work. We use analytics information to understand how the website is used and to improve it.
We do not use your information for anything unrelated to running our business and this website.
We do not sell your personal information
We do not sell your personal information. We do not rent it or trade it for money.
We may share information with service providers that help us run the website and our business, such as website hosting, form handling and analytics (including PostHog). They may only use the information to provide their services to us. We may also share information if the law requires it.
How long we keep information
We keep the information you send us for as long as we reasonably need it to answer your request, carry out and follow up on your appointment, and keep ordinary business records. Analytics data is kept for as long as it is useful for improving the website.
Your choices
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. Call us at (845) 209-2905 or write to us at the address below and we will look at your request.
You can also limit tracking through your browser settings, for example by blocking cookies or using a browser's privacy features.
Children
This website is meant for adults who are arranging cleaning services. It is not directed at children, and we do not knowingly collect personal information from children.
Links to other sites
This website may link to other websites, such as a map or review page. We do not control those sites and are not responsible for their privacy practices. Please read their policies when you visit them.
Changes to this policy
We may update this policy from time to time. The current version is always the one posted on this page. If we make a significant change, we will update the page so you can see it. This page is a plain-language description of our practices and is not legal advice.
Contact us
Questions about this policy or your information? Contact us:
Palisade Rugs and Carpet Steamer LLC 315 Route 210, Stony Pt, NY 10980 Phone: (845) 209-2905 Hours: Mon–Fri 8 AM–5 PM. Closed Saturday and Sunday, and on major holidays.